Consumer Protection Act — Part 1 MCQs with Explanations
Practice high-yield Law & Jurisprudence MCQs on Consumer Protection Act — Part 1 with worked academic solutions for Civil Judge, ADPP, FPSC, PPSC, CSS.
Questions
40
Difficulty Level
Exam-Level
Target Exams
Civil Judge, ADPP, FPSC...
Estimated Time
48 mins
Exam-Level Civil Judge ADPP FPSC PPSC CSS
Verified for Commission Syllabus • Oct 14, 2026
40
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Question 1 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
A consumer is not satisfied with district forum. In how many days he can challenge the same and approach the State Commission?
Correct Answer: Option B — 30 days
Detailed Academic Explanation:
Under the Consumer Protection Act, if a consumer is dissatisfied with the decision of the district forum, they have the right to challenge the decision and approach the State Commission for redressal. The time limit within which the consumer can challenge the decision of the district forum and approach the State Commission is 30 days . This means that the consumer has 30 days from the date of the decision by the district forum to file an appeal before the State Commission.
💡Key Conceptual Anchor:Consumer Protection Act
Question 2 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
What is the Full Form of PIL?
Correct Answer: Option D — Public Interest Litigation
Detailed Academic Explanation:
Public Interest Litigation is the correct answer to “What is the Full Form of PIL”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 3 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
The maximum age limit of a person who can be a member in national commission is
Correct Answer: Option B — 70
Detailed Academic Explanation:
70 is the correct answer to “The maximum age limit of a person who can be a member in national commission is”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 4 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
National Commission was constituted in 1988 by the Central government headed by a sitting or retired Judge of the Supreme Court. The compensation value is not more than one crore. To whom the party can filed against the order of National Commission?
Correct Answer: Option B — Supreme Court
Detailed Academic Explanation:
Supreme Court is the correct answer to “National Commission was constituted in 1988 by the Central government headed by a sitting or retired Judge of the Supreme Court. The compensation value is not more than one crore. To whom the party can filed against the order of National Commission”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 5 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
The minimum age limit for being a member of district forum as per consumer protection act is
Correct Answer: Option B — 35
Detailed Academic Explanation:
35 is the correct answer to “The minimum age limit for being a member of district forum as per consumer protection act is”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 6 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Which Section of the Consumer Protection Act 1986 states about the objects of the Consumer Protection Councils
Correct Answer: Option C — Section 6
Detailed Academic Explanation:
Section 6 is the correct answer to “Which Section of the Consumer Protection Act 1986 states about the objects of the Consumer Protection Councils”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 7 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
State Government may notify that State Commission may perform its function at other places other than state capital. Who needs to be consulted by the State Government for such notification under Consumer Protection Act?
Correct Answer: Option C — State Commission
Detailed Academic Explanation:
State Commission is the correct answer to “State Government may notify that State Commission may perform its function at other places other than state capital. Who needs to be consulted by the State Government for such notification under Consumer Protection Act”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 8 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Which section of the Consumer Protection Act 1986 states about 'the State Consumer Protection Councils'
Correct Answer: Option A — Section 7
Detailed Academic Explanation:
Section 7 is the correct answer to “Which section of the Consumer Protection Act 1986 states about 'the State Consumer Protection Councils'”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 9 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
X' took a big television from IS & Co. on rent. The rent agreement provided that the company shall not be liable for any personal injury to the hirer or to any other person while using it. However, due to defect in the television, 'Y', wife of 'X' was injured. 'Y' brought an action against 'S & Co.' Which one of the following is correct?
Correct Answer: Option C — Y' would succeed
Detailed Academic Explanation:
Y' would succeed is the correct answer to “X' took a big television from IS & Co. on rent. The rent agreement provided that the company shall not be liable for any personal injury to the hirer or to any other person while using it. However, due to defect in the television, 'Y', wife of 'X' was injured. 'Y' brought an action against 'S & Co.' Which one of the following is correct”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 10 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
On receiving the complaint the forum will direct the opposite party to answer on that with in . . . . . . . days and may extent the period for . . . . . . . . more days.
Correct Answer: Option A — 1 & 15
Detailed Academic Explanation:
1 & 15 is the correct answer to “On receiving the complaint the forum will direct the opposite party to answer on that with in . . . . . . . days and may extent the period for . . . . . . . . more days.”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 11 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Which of the following is correctly matched in relation to 'period of limitation' to file a complaint or an appeal before the Consumer Forum/Commission under the Consumer Protection Act, 1986?
Correct Answer: Option B — Appeal from District forum to State Commission ⇔ 30 days
Detailed Academic Explanation:
Appeal from District forum to State Commission ⇔ 30 days is the correct answer to “Which of the following is correctly matched in relation to 'period of limitation' to file a complaint or an appeal before the Consumer Forum/Commission under the Consumer Protection Act, 1986”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 12 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
. . . . . . . provides consumer associations, educational institutions and policy makers can play an important part.
Correct Answer: Option B — Right to consumer education
Detailed Academic Explanation:
Right to consumer education is the correct answer to “. . . . . . . provides consumer associations, educational institutions and policy makers can play an important part.”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 13 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Who shall be the Chairman of District Consumer Protection Council
Correct Answer: Option A — Collector of the district
Detailed Academic Explanation:
Collector of the district is the correct answer to “Who shall be the Chairman of District Consumer Protection Council”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 14 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
How many rights does a consumer have under the Consumer Protection Act
Correct Answer: Option B — 6
Detailed Academic Explanation:
6 is the correct answer to “How many rights does a consumer have under the Consumer Protection Act”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 15 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
A business must earn sufficient profit to . . . . . . . . in the competitive world of Business.
Correct Answer: Option D — Both 1 and 2
Detailed Academic Explanation:
Both 1 and 2 is the correct answer to “A business must earn sufficient profit to . . . . . . . . in the competitive world of Business.”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 16 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Which Section of the Consumer Protection Act 1986 define "spurious goods and services" as such goods and services which are claimed to be genuine but they are actually not so
Correct Answer: Option A — Section 2(1) (oo)
Detailed Academic Explanation:
Section 2(1) (oo) is the correct answer to “Which Section of the Consumer Protection Act 1986 define "spurious goods and services" as such goods and services which are claimed to be genuine but they are actually not so”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 17 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Section 19A of the Consumer Protection Act provides that State and National Commissions shall hear as expeditiously as possible and an endeavour shall he made to finally dispose of the appeal within ninety days from the date of its admission. The Section further empowers the Commissions to make following orders; answer by using below: (1) Ordinarily grant no adjournment unless sufficient cause (2) To impose costs occasioned by adjournment (3) Record the reason for delay while disposing of the appeal (4) Dispose of the appeal ex parte
Correct Answer: Option B — (1), (2) and (3) are correct
Detailed Academic Explanation:
(1), (2) and (3) are correct is the correct answer to “Section 19A of the Consumer Protection Act provides that State and National Commissions shall hear as expeditiously as possible and an endeavour shall he made to finally dispose of the appeal within ninety days from the date of its admission. The Section further empowers the Commissions to make following orders; answer by using below: (1) Ordinarily grant no adjournment unless sufficient cause (2) To impose costs occasioned by adjournment (3) Record the reason for delay while disposing of the appeal (4) Dispose of the appeal ex parte”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 18 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
To be a member in any redress forum the person should have minimum . . . . . . . years of experience
Correct Answer: Option B — 10
Detailed Academic Explanation:
10 is the correct answer to “To be a member in any redress forum the person should have minimum . . . . . . . years of experience”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 19 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
As per section 2(1)(m) of Consumer Protection Act 1986, "person" includes (1) A firm whether registered or not (2) A Hindu undivided family (3) A cooperative society (4) Every other association of persons whether registered under the Societies Registration Act, 1860 or not:
Correct Answer: Option D — (1), (2), (3) and (4)
Detailed Academic Explanation:
(1), (2), (3) and (4) is the correct answer to “As per section 2(1)(m) of Consumer Protection Act 1986, "person" includes (1) A firm whether registered or not (2) A Hindu undivided family (3) A cooperative society (4) Every other association of persons whether registered under the Societies Registration Act, 1860 or not:”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 20 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
What is the full form of CERC.
Correct Answer: Option B — Consumer Education and Research Centre
Detailed Academic Explanation:
Consumer Education and Research Centre is the correct answer to “What is the full form of CERC.”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 21 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
A prestigious firm can raise more capital from the public for the purpose of
Correct Answer: Option D — Growth
Detailed Academic Explanation:
Growth is the correct answer to “A prestigious firm can raise more capital from the public for the purpose of”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 22 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Misleading advertisements, supply of interior services, charging more than MRP, hoarding and black marketing etc. leads to consumer exploitation called.
Correct Answer: Option B — Business malpractice
Detailed Academic Explanation:
Business malpractice is the correct answer to “Misleading advertisements, supply of interior services, charging more than MRP, hoarding and black marketing etc. leads to consumer exploitation called.”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 23 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Within how many days the opposite party has to answer after they are informed about the complaint?
Correct Answer: Option A — 30
Detailed Academic Explanation:
30 is the correct answer to “Within how many days the opposite party has to answer after they are informed about the complaint”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 24 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Who shall be the Chairman of the State Consumer Protection Councils
Correct Answer: Option B — The Minister in charge of consumer affairs in the State Government
Detailed Academic Explanation:
The Minister in charge of consumer affairs in the State Government is the correct answer to “Who shall be the Chairman of the State Consumer Protection Councils”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 25 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
As per Section 2(1)(a) of Consumer Protection Act 1986, 'appropriate laboratory' means a laboratory or organisation (1) Recognised by the Central Government (2) Recognised by a State Government (3) Financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defects:
Correct Answer: Option D — (1), (2) and (3)
Detailed Academic Explanation:
(1), (2) and (3) is the correct answer to “As per Section 2(1)(a) of Consumer Protection Act 1986, 'appropriate laboratory' means a laboratory or organisation (1) Recognised by the Central Government (2) Recognised by a State Government (3) Financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defects:”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 26 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
State Commission hears the plea of customer's product whose worth is Rs. 20 lakhto . . . . . . .
Correct Answer: Option A — 1 Crore
Detailed Academic Explanation:
1 Crore is the correct answer to “State Commission hears the plea of customer's product whose worth is Rs. 20 lakhto . . . . . . .”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 27 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
As per Section 2(1)(c) of Consumer Protection Act 1986, 'complaint' means any allegation in writing made by a complainant that (1) An unfair trade practice or a restrictive trade practice (2) The goods/services bought/hired suffer from one or more defects/deficiency (3) A trader or service provider has charged a price in excess of the price (4) Goods/services which are hazardous or likely to be hazardous to life and safety of the public when used
Correct Answer: Option D — (1), (2), (3) and (4)
Detailed Academic Explanation:
(1), (2), (3) and (4) is the correct answer to “As per Section 2(1)(c) of Consumer Protection Act 1986, 'complaint' means any allegation in writing made by a complainant that (1) An unfair trade practice or a restrictive trade practice (2) The goods/services bought/hired suffer from one or more defects/deficiency (3) A trader or service provider has charged a price in excess of the price (4) Goods/services which are hazardous or likely to be hazardous to life and safety of the public when used”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 28 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
As per Consumer Protection Act 1986, 'unfair trade practice' includes (1) Falsely represents that the goods/services are of a particular standard, quality or grade (2) Falsely represents any re-built, second-hand, renovated, reconditioned or old goods as new goods (3) Represents that the goods or services have sponsorship, approval, performance, characteristics, accessories, uses or benefits which such goods or services do not have
Correct Answer: Option D — (1), (2) and (3)
Detailed Academic Explanation:
(1), (2) and (3) is the correct answer to “As per Consumer Protection Act 1986, 'unfair trade practice' includes (1) Falsely represents that the goods/services are of a particular standard, quality or grade (2) Falsely represents any re-built, second-hand, renovated, reconditioned or old goods as new goods (3) Represents that the goods or services have sponsorship, approval, performance, characteristics, accessories, uses or benefits which such goods or services do not have”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 29 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Redressal Agencies comes under which consumer protection act?
Correct Answer: Option D — All of these
Detailed Academic Explanation:
All of these is the correct answer to “Redressal Agencies comes under which consumer protection act”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 30 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
. . . . . . . Provides separate definitions of consumer for the purpose of goods and service.
Correct Answer: Option C — Consumer Protection Act, 1986
Detailed Academic Explanation:
Consumer Protection Act, 1986 is the correct answer to “. . . . . . . Provides separate definitions of consumer for the purpose of goods and service.”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 31 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
. . . . . . . relief is available if the goods are adulterated and the manufacturer is still in practice of selling.
Correct Answer: Option D — Cease manufacturing of Hazardous Goods
Detailed Academic Explanation:
Cease manufacturing of Hazardous Goods is the correct answer to “. . . . . . . relief is available if the goods are adulterated and the manufacturer is still in practice of selling.”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 32 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
District forum hears the plea of those customers whose product does not exceeds the value limit . . . . . . .
Correct Answer: Option B — 20 lakh
Detailed Academic Explanation:
20 lakh is the correct answer to “District forum hears the plea of those customers whose product does not exceeds the value limit . . . . . . .”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 33 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
By which Amendment to the Consumer Protection Act, 1986 the services availed of by a person for any commercial purpose was excluded from the definition of Consumer?
Correct Answer: Option B — By 2002 Amendment
Detailed Academic Explanation:
By 2002 Amendment is the correct answer to “By which Amendment to the Consumer Protection Act, 1986 the services availed of by a person for any commercial purpose was excluded from the definition of Consumer”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 34 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Among the following which forum can reappoint the same person as its member
Correct Answer: Option D — None of the above
Detailed Academic Explanation:
None of the above is the correct answer to “Among the following which forum can reappoint the same person as its member”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 35 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
In which forum it is compulsory to 13. The maximum age limit of a person have a female member
Correct Answer: Option D — All of the above
Detailed Academic Explanation:
All of the above is the correct answer to “In which forum it is compulsory to 13. The maximum age limit of a person have a female member”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 36 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
The provision of the Consumer Protection Act shall be:
Correct Answer: Option D — In addition to and not in derogation of other law
Detailed Academic Explanation:
In addition to and not in derogation of other law is the correct answer to “The provision of the Consumer Protection Act shall be:”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 37 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Which one of the following sections of Consumer Protection Act, 1986 defines the term 'Consumer'?
Correct Answer: Option D — Section 2(1)(d)
Detailed Academic Explanation:
Section 2(1)(d) is the correct answer to “Which one of the following sections of Consumer Protection Act, 1986 defines the term 'Consumer'”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 38 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
The total number of rights given to consumers as per consumer protection Act is
Correct Answer: Option C — 6
Detailed Academic Explanation:
6 is the correct answer to “The total number of rights given to consumers as per consumer protection Act is”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 39 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
Which rights were seen by John F. Kennedy?
Correct Answer: Option E — All of these
Detailed Academic Explanation:
All of these is the correct answer to “Which rights were seen by John F. Kennedy”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
Question 40 of 40
★ Civil Judge
★ ADPP
★ Civil Judge
★ ADPP
The number of official and non-official members in District Consumer Protection Council is prescribed by . . . . . . . .
Correct Answer: Option B — State Government
Detailed Academic Explanation:
State Government is the correct answer to “The number of official and non-official members in District Consumer Protection Council is prescribed by . . . . . . . .”. This question is standard in competitive examination syllabi for Consumer Protection Act.
💡Key Conceptual Anchor:Consumer Protection Act
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Arbitration And Conciliation Act — Part 1
Master the next curriculum module with 40 exam-standard MCQs.
In competitive commission exams (FPSC, PPSC, KPPSC, SPSC, CSS, PMS), questions are frequently phrased with distractor options designed to catch rote learners. Whenever you answer an MCQ, read the Detailed Academic Explanation and Conceptual Anchor to understand why the remaining options are incorrect.