Privacy Policy

1. Data Controller and Scope

ExamHub acts as a data controller for account, usage, and communication data processed through the platform. This policy applies to all users who access our site and services.

2. Information We Collect

• Account data: name, email, hashed credentials, and profile settings.
• Learning data: quiz attempts, progress, generated MCQs, and saved content.
• Technical data: IP address, browser/device info, session logs, and diagnostics.
• Communication data: support form messages and email correspondence.

3. Legal Bases (GDPR)

• Performance of contract: account access, quizzes, and core platform functionality.
• Legitimate interests: service security, abuse prevention, analytics, and improvement.
• Consent: optional cookies and optional communications where consent is required.
• Legal obligation: compliance with applicable regulations and lawful requests.

4. AI Processing and Third-Party Services

For AI-powered generation features, prompts may be processed by trusted providers, including DeepInfra (using DeepSeek models), strictly to deliver requested outputs. We do not intentionally train public models on your private account data through these requests.

5. Sharing and International Transfers

We do not sell personal data. Data may be shared with infrastructure, analytics, payment, and email providers under contractual safeguards. Where cross-border transfers occur, we rely on lawful transfer mechanisms and security controls.

6. Retention and Security

Data is retained only as long as needed for service delivery, legal compliance, and dispute management. We apply encryption in transit, role-based access controls, and operational safeguards to reduce risk.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to specific processing activities.
• Request portability of your data.
• Withdraw consent where processing is consent-based.
• Lodge a complaint with a supervisory authority.

8. Children's Data

ExamHub is not designed for children under 13. If we become aware of unauthorized child data, we will delete it as required.