Communication Skills — Part 1 MCQs with Explanations
Practice high-yield Management Sciences MCQs on Communication Skills — Part 1 with worked academic solutions for CSS, PMS, FPSC, PPSC, NTS.
Questions
40
Difficulty Level
Exam-Level
Target Exams
CSS, PMS, FPSC...
Estimated Time
48 mins
Exam-Level CSS PMS FPSC PPSC NTS
Verified for Commission Syllabus • Oct 14, 2026
40
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Question 1 of 40
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Communication is a non-stop ____________.
Correct Answer: Option B — Process
Detailed Academic Explanation:
Communication is a non-stop process. The process of communication refers to the transmission or passage of information or message from the sender through a selected channel to the receiver overcoming barriers that affect its pace. The process of communication is a cyclic one as it begins with the sender and ends with the sender in the form of feedback.
💡Key Conceptual Anchor:Communication Skills
Question 2 of 40
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Communication is a part of ________ skills.
Correct Answer: Option A — Soft
Detailed Academic Explanation:
Communication is a part of Soft skills. A list of soft skills includes more than communication, but good communication skills are typically connected to all areas of soft skills training, such as providing good customer service.
💡Key Conceptual Anchor:Communication Skills
Question 3 of 40
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The _______________ is the person who transmits the message.
Correct Answer: Option C — Sender
Detailed Academic Explanation:
The sender is the person who transmits the message. The person who transmits a message to the other person is called the sender, and the person who receives the message is called the receiver. With communication there is two-way traffic. This means that the receiver is a sender as well, because the receiver always reacts on the sender.
💡Key Conceptual Anchor:Communication Skills
Question 4 of 40
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_____________ is the person who notices and decodes and attaches some meaning to a message.
Correct Answer: Option A — Receiver
Detailed Academic Explanation:
Receiver is the person who notices and decodes and attaches some meaning to a message. The "receiver" is the listener, reader, or observer—that is, the individual (or the group of individuals) to whom a message is directed.
💡Key Conceptual Anchor:Communication Skills
Question 5 of 40
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Message is any signal that triggers the response of a _________
Correct Answer: Option A — Receiver
Detailed Academic Explanation:
Message is any signal that triggers the response of a receiver. The message can be written, oral, symbolic or non-verbal such as body gestures, silence, sighs, sounds, etc. or any other signal that triggers the response of a receiver.
💡Key Conceptual Anchor:Communication Skills
Question 6 of 40
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The response to a sender's message is called _________.
Correct Answer: Option B — Feedback
Detailed Academic Explanation:
The response to a sender's message is called Feedback. Feedback can also be written like - replying to an e-mail, etc. Feedback is your audience's response; it enables you to evaluate the effectiveness of your message.
💡Key Conceptual Anchor:Communication Skills
Question 7 of 40
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___________ context refers to the relationship between the sender and the receiver.
Correct Answer: Option A — Social
Detailed Academic Explanation:
Social context refers to the relationship between the sender and the receiver. The social environment, social context, sociocultural context or milieu refers to the immediate physical and social setting in which people live or in which something happens or develops. It is the environment of people that surrounds something's creation or intended audience.
💡Key Conceptual Anchor:Communication Skills
Question 8 of 40
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___________ context refers to the similarity of backgrounds between the sender and the receiver.
Correct Answer: Option D — Cultural
Detailed Academic Explanation:
Cultural context refers to the similarity of backgrounds between the sender and the receiver. Cultural context looks at the society individuals are raised in and at how their culture affects behavior. It incorporates learned values and shared attitudes among groups of people. It includes language, norms, customs, ideas, beliefs and meanings.
💡Key Conceptual Anchor:Communication Skills
Question 9 of 40
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_________ refers to all these factors that disrupt the communication.
Correct Answer: Option B — Noise
Detailed Academic Explanation:
Noise refers to all these factors that disrupt the communication. Noise factors that affect communication are more than simply loud noises. The term refers to many kinds of roadblocks or types of interference that prevent people from effectively exchanging messages. Some noise factors are easily managed, but others are difficult to overcome.
💡Key Conceptual Anchor:Communication Skills
Question 10 of 40
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Environmental barriers are the same as ___________ noise.
Correct Answer: Option C — Physical
Detailed Academic Explanation:
Environmental barriers are the same as Physical noise. Environmental Barriers often limit or prevent a person with a disability from fully participating in social, occupational and recreational activities. For a wheelchair-user, environmental barriers may include stairs, narrow doorways, heavy doors, or high counter tops.
💡Key Conceptual Anchor:Communication Skills
Question 11 of 40
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Our dress code is an example of _____________ communication.
Correct Answer: Option B — Nonverbal
Detailed Academic Explanation:
Our dress code is an example of Nonverbal communication. Nonverbal communication is the process of sending and receiving messages without using words, either spoken or written. Also called manual language. Similar to the way that italicizing emphasizes written language, nonverbal behavior may emphasize parts of a verbal message.
💡Key Conceptual Anchor:Communication Skills
Question 12 of 40
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Communication strengthens _________ & __________ relationship is an organization.
Correct Answer: Option B — Employer-Employee
Detailed Academic Explanation:
Communication strengthens Employer & Employee relationship is an organization. Healthy communication between an employer and his or her employees is necessary for building a positive work culture. As an employer, don’t hide important information from your staff or only grant it to a select group of workers. Being aware of how the company is performing and what new projects are coming up help employees see how their role fits into the organization. It also makes them more likely to respect and trust the company. Always keep all your team members in the loop about important goings on in the company.
💡Key Conceptual Anchor:Communication Skills
Question 13 of 40
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_______________ communication includes tone of voice body language, facial expressions etc.
Correct Answer: Option A — Nonverbal
Detailed Academic Explanation:
Nonverbal communication includes tone of voice body language, facial expressions etc. Nonverbal communication is the process of sending and receiving messages without using words, either spoken or written. Also called manual language. Similar to the way that italicizing emphasizes written language, nonverbal behavior may emphasize parts of a verbal message.
💡Key Conceptual Anchor:Communication Skills
Question 14 of 40
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When there is similarity of background between the sender and the receives such as age, language nationality, religion, gender then this is called _____________ context.
Correct Answer: Option B — Cultural
Detailed Academic Explanation:
When there is similarity of background between the sender and the receives such as age, languagenationality, religion, gender then this is called Cultural context. Cultural context looks at the society the characters live in and at how their culture can affect their behaviour and their opportunities.
💡Key Conceptual Anchor:Communication Skills
Question 15 of 40
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Letter, e-mail telephone are examples of __________.
Correct Answer: Option C — Channel
Detailed Academic Explanation:
Letter, e-mail telephone are examples of Channel. In the basic communication process, a sender puts a message in words and transmits it to a receiver who interprets the message. The medium the sender chooses to transmit the message is called the communication channel.
💡Key Conceptual Anchor:Communication Skills
Question 16 of 40
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Understanding __________different parts of speech forms the base of leaning grammar.
Correct Answer: Option B — Eight
Detailed Academic Explanation:
Option A: Five This option is incorrect. There are more than five parts of speech in grammar. Option B: Eight This is the correct option. There are eight traditional parts of speech in English grammar: nouns, pronouns, verbs, adjectives, adverbs, prepositions, conjunctions, and interjections. Option C: Six This option is incorrect. English grammar is typically categorized into eight parts of speech, not six. Option D: Seven This option is incorrect. There are eight parts of speech, not seven, in English grammar. In conclusion, the correct answer is Option B: Eight , as understanding these eight parts of speech forms the foundational knowledge of learning grammar in English.
💡Key Conceptual Anchor:Communication Skills
Question 17 of 40
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It is of paramount importance that one need to construct a __________sentence in the day to day affairs.
Correct Answer: Option B — Correct
Detailed Academic Explanation:
It is of paramount importance that one need to construct a correct sentence in the day to dayaffairs.
💡Key Conceptual Anchor:Communication Skills
Question 18 of 40
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A __________ is defined as the name of a person place or thing.
Correct Answer: Option B — Noun
Detailed Academic Explanation:
A Noun is defined as the name of a person place or thing. Nouns are words that name people, places, things, or ideas. They are not actually people, places, things, or ideas.
💡Key Conceptual Anchor:Communication Skills
Question 19 of 40
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According to hoben communication is the ________ interchange of thought or idea.
Correct Answer: Option C — Verbal
Detailed Academic Explanation:
According to hoben communication is the Verbal interchange of thought or idea. The term 'communication' is freely used by behavioral theorists, management scholars and the general Public. While the communication discipline has been varyingly defined over the years, recently, several definitions have been recognized and adopted to understand the meaning of communication.
💡Key Conceptual Anchor:Communication Skills
Question 20 of 40
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The person who transmits the message is called the _________ .
Correct Answer: Option A — Sender
Detailed Academic Explanation:
The person who transmits the message is called the Sender, and the person who receives the message is called the receiver. With communication there is two-way traffic. This means that the receiver is a sender as well, because the receiver always reacts on the sender.
💡Key Conceptual Anchor:Communication Skills
Question 21 of 40
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Proper nouns always begin with ________letters.
Correct Answer: Option B — Capital
Detailed Academic Explanation:
Proper nouns always begin with Capital letters. The word cat is a noun, which means there is more than one. The word Bob is a proper noun. All proper nouns must begin with capital letters. Countries all begin with a capital letter because they are also proper nouns.
💡Key Conceptual Anchor:Communication Skills
Question 22 of 40
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______________nouns require capitalization only if they start the sentence or are part of a title.
Correct Answer: Option A — Common
Detailed Academic Explanation:
Common nouns require capitalization only if they start the sentence or are part of a title. Common nouns are not normally capitalized (unless they are the first word of a sentence or part of a title). In some cases, capitalization is also required for the first word in a quotation and the first word after a colon.
💡Key Conceptual Anchor:Communication Skills
Question 23 of 40
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Once the message is encoded in a desired format it is transferred through a medium called _________
Correct Answer: Option A — Channel
Detailed Academic Explanation:
Once the message is encoded in a desired format it is transferred through a medium called Channel. A communication channel is a type of media that is used to transfer a message from one person to another. In business specifically, communication channels are the way information flows in the organization within, and with other companies.
💡Key Conceptual Anchor:Communication Skills
Question 24 of 40
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The nouns which cannot be felt, seen or heard are called ___________.
Correct Answer: Option C — Abstract
Detailed Academic Explanation:
The nouns which cannot be felt, seen or heard are called Abstract Noun. An 'abstract noun' is a type of noun that refers to the quality, action or state. It can't be seen or touched. It can be only felt and realised.
💡Key Conceptual Anchor:Communication Skills
Question 25 of 40
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All communication events have a ___________.
Correct Answer: Option B — Source
Detailed Academic Explanation:
All communication events have a Source. All communication can be initiated, carried out and finally ended only if there are proper resources to discuss or discuss on. Every occasion and every event will have some solid resource so that a communication session can be started.
💡Key Conceptual Anchor:Communication Skills
Question 26 of 40
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Personifications of strength and violence are considered as __________ gender.
Correct Answer: Option A — Masculine
Detailed Academic Explanation:
Personifications of strength and violence are considered as Masculine gender. Masculine gender is a grammatical gender that: marks nouns having human or animal male referents. often marks nouns having referents that do not have distinctions of sex.
💡Key Conceptual Anchor:Communication Skills
Question 27 of 40
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The message may be misinterpreted because of _________.
Correct Answer: Option A — Barriers
Detailed Academic Explanation:
The message may be misinterpreted because of Barriers. These include filtering, selective perception, information overload, emotional disconnects, lack of source familiarity or credibility, workplace gossip, semantics, gender differences, differences in meaning between Sender and Receiver, and biased language.
💡Key Conceptual Anchor:Communication Skills
Question 28 of 40
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The environment in which the transmitter or receiver are should be __________
Correct Answer: Option D — Compatible
Detailed Academic Explanation:
The environment in which the transmitter or receiver are should be Compatible. Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules.
💡Key Conceptual Anchor:Communication Skills
Question 29 of 40
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A noun that dandies neither a male or a female is ___________ gender.
Correct Answer: Option D — Neuter
Detailed Academic Explanation:
A noun that dandies neither a male or a female is Neuter gender. Neuter gender is a grammatical gender that. includes those nouns having referents which do not have distinctions of sex, and. often includes some which do have a natural sex distinction.
💡Key Conceptual Anchor:Communication Skills
Question 30 of 40
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Countries when referred to by names are also considered ____________.
Correct Answer: Option B — Feminine
Detailed Academic Explanation:
Countries when referred to by names are also considered Feminine. In some languages, such as French, every noun must be masculine or feminine. The result is that France is feminine, and so is Belgium. On the other hand, Germany, the Netherlands, and Great Britain are all masculine.
💡Key Conceptual Anchor:Communication Skills
Question 31 of 40
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The Christian sign of the ____ is a gesture pertaining to religion and spirituality.
Correct Answer: Option D — Cross
Detailed Academic Explanation:
The Christian sign of the Cross is a gesture pertaining to religion and spirituality. The sign of the cross (Latin: signum crucis), or blessing oneself or crossing oneself, is a ritual blessing made by members of some branches of Christianity.
💡Key Conceptual Anchor:Communication Skills
Question 32 of 40
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In oral communication there is a possibility of immediate __________.
Correct Answer: Option B — Response
Detailed Academic Explanation:
In oral communication there is a possibility of immediate Response. This ensures speedy interaction and makes immediate feedback possible.
💡Key Conceptual Anchor:Communication Skills
Question 33 of 40
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In oral communication the speaker can observe the listener's _________ to what is being elated.
Correct Answer: Option A — Reaction
Detailed Academic Explanation:
In oral communication the speaker can observe the listener's reaction to what is being elated. Oral communication is the process of expressing information or ideas by word of mouth. Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities.
💡Key Conceptual Anchor:Communication Skills
Question 34 of 40
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While talking to friends you do not pay attention to the skills of _____ Communication.
Correct Answer: Option B — Oral
Detailed Academic Explanation:
White talking to friends you do not pay attention to the skills of Oral Communication. Oral communication is the process of expressing information or ideas by word of mouth. Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities.
💡Key Conceptual Anchor:Communication Skills
Question 35 of 40
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In oral presentation outside your organisation you must first give the audience a ______ of your organization.
Correct Answer: Option B — Background
Detailed Academic Explanation:
In oral presentation outside your organisation you must first give the audience a background of your organization. The background work that you undertook whilst planning your presentation is the key to handling questions effectively. If you have defined a precise focus for your presentation and have explored this thoroughly in your background research and planning, you are more likely to be able to respond to questions with precise answers.
💡Key Conceptual Anchor:Communication Skills
Question 36 of 40
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The __________ are used to present using overhead projectors.
Correct Answer: Option A — Acetate film transparent sheet
Detailed Academic Explanation:
The Acetate film transparent sheet are used to present using overhead projectors. Acetate Paper is a transparent material that is made by reacting cellulose with acetic acid in the presence of sulfuric acid. Manufacturers form it into sheets that are 0.1 mm to 0.5 mm thick. This nonflammable mildew-proof material is easy to dye and is available in many colors.
💡Key Conceptual Anchor:Communication Skills
Question 37 of 40
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Any word that adds more meaning to the noun is called an __________.
Correct Answer: Option C — Adjective
Detailed Academic Explanation:
Any word that adds more meaning to the noun is called an Adjective. Adjectives are words which expresses the characteristics or elements of the meaning of nouns: such as gigantic, doglike, stupid, golden, fun, fast. They can also represent the number of nouns in the forms of several, less, millions, eleven.
💡Key Conceptual Anchor:Communication Skills
Question 38 of 40
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A__________indicates the action done by the subject.
Correct Answer: Option B — Adverb
Detailed Academic Explanation:
An adverb indicates the action done by the subject. An adverb is a part of speech that provides greater description to a verb, adjective, another adverb, a phrase, a clause, or a sentence.
💡Key Conceptual Anchor:Communication Skills
Question 39 of 40
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A ___________ is a word which connects words phrases , clauses or sentences.
Correct Answer: Option B — Conjunction
Detailed Academic Explanation:
A Conjunction is a word which connects words phrases, clauses or sentences. A conjunction is a part of speech that is used to connect words, phrases, clauses, or sentences. Conjunctions are considered to be invariable grammar particle, and they may or may not stand between items they conjoin.
💡Key Conceptual Anchor:Communication Skills
Question 40 of 40
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During presentation using an OHP. One can read information line by line using an opaque sheet to cover the transparency with a view to minimize distraction. This technology is called ___________.
Correct Answer: Option D — Progressive disclosure
Detailed Academic Explanation:
During presentation using an OHP. One can read information line by line using an opaque sheet tocover the transparency with a view to minimize distraction. This technology is called Progressive disclosure. Progressive disclosure is an interaction design pattern that sequences information and actions across several screens (e.g., a step-by-step signup flow). The purpose is to lower the chances that users will feel overwhelmed by what they encounter.
💡Key Conceptual Anchor:Communication Skills
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Business Communication — Part 1
Master the next curriculum module with 40 exam-standard MCQs.
In competitive commission exams (FPSC, PPSC, KPPSC, SPSC, CSS, PMS), questions are frequently phrased with distractor options designed to catch rote learners. Whenever you answer an MCQ, read the Detailed Academic Explanation and Conceptual Anchor to understand why the remaining options are incorrect.