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Public Relations And Corporate Communication — Part 1 MCQs with Explanations

Practice high-yield Mass Communication & Journalism MCQs on Public Relations And Corporate Communication — Part 1 with worked academic solutions for CSS, PMS, PPSC, FPSC.

Questions
40
Difficulty Level
Exam-Level
Target Exams
CSS, PMS, PPSC...
Estimated Time
48 mins
Exam-Level CSS PMS PPSC FPSC
Verified for Commission Syllabus • Oct 14, 2026
40

Verified Practice Questions

Interactive test mode with detailed academic worked solutions

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Question 1 of 40
★ CSS ★ PMS

The main PR activities are:

Question 2 of 40
★ CSS ★ PMS

Press agentry approach prevalent in US in the initial stage lacked

Question 3 of 40
★ CSS ★ PMS

Which theory believes that peopletry to explain why events happen especially the only that are sudden and negative?

Question 4 of 40
★ CSS ★ PMS

What creates distrust, doubts and misunder standing among the subordinates?

Question 5 of 40
★ CSS ★ PMS

Facts related to public relations are given below 1. To promote the product and services. 2. To measure success. 3. To investigate the attitude of various groups towards the policies. 4. To exploit the opportunities. Which of the above given is/are the objectives of public relations?

Question 6 of 40
★ CSS ★ PMS

What must be encouraged at the work place during emergency situations?

Question 7 of 40
★ CSS ★ PMS

Which of the following is not correct for qualities of organisational spokespersons during a crisis situation?

Question 8 of 40
★ CSS ★ PMS

Who owns the responsibility of minimising the chance of misunderstanding?

Question 9 of 40
★ CSS ★ PMS

A few steps of crisis communications are given below 1. Assess the crisis situation 2. Identify your crisis communications team 3. Anticipate crisis 4. Crisis response Which of the above given is/are steps of pre-crisis communications?

Question 10 of 40
★ CSS ★ PMS

On what factor does the success of any corporate organisation depend?

Question 11 of 40
★ CSS ★ PMS

Facts related to corporate communications are given below 1. Investor relations 2. Customer relations 3. Long-term system 4. Internal and external communication Which of the above given is/are the characteristics of corporate communication?

Question 12 of 40
★ CSS ★ PMS

Which theory examines the components that an organisation can employ while navigating a crisis to navigate significant issues?

Question 13 of 40
★ CSS ★ PMS

Match the following descriptions with correct key terms of professional values of a PRSA member. List-I (Description) List-II (Key terms) a. They serve the public interest by acting as responsibly representatives of the public 1. Loyalty b. They acquire and responsibly use specialised knowledge and experience 2. Fairness c. They respect all opinions and support the right of free expression 3. Expertise d. They are faithful to those, they represent 4. Advocacy

Question 14 of 40
★ CSS ★ PMS

Match the following PRSA code provisions of conduct with their intent. List-I (PRSA Code Provisions of Conduct) List-II (Intent) a. Free flow of information 1. To promote respect and fair competition among public relations professionals b. Competition 2. To protect the privacy rights of clients, organisations and individuals c. Disclosure of information 3. To aid informed decision making d. Safeguarding confidence 4. To build trust with the public by revealing reguired information

Question 15 of 40
★ CSS ★ PMS

In comparison to small group communication, in organisational communication

Question 16 of 40
★ CSS ★ PMS

What does the term 'crisis' refer to?

Question 17 of 40
★ CSS ★ PMS

Sponsorship is essentially a . . . . . . . . Communications tool.

Question 18 of 40
★ CSS ★ PMS

Who, in 2001, defined IPR as 'The planned and organised effort of a company, institution or government to establish mutually beneficial relations with the public of other nations?

Question 19 of 40
★ CSS ★ PMS

Organisational leadership often does not understand that in the absence of adequate internal and external communications: 1. Operational response will break down. 2. The impact to the financial and reputational bottom line will scale new peaks of success. 3. The company will scale new peaks of success. 4. The employees will feel safe and secure. Which of the above given justify/ies the given statement?

Question 20 of 40
★ CSS ★ PMS

Which of the following is not a true characteristic of corporate communication?

Question 21 of 40
★ CSS ★ PMS

Who are the most important audience of an organisation?

Question 22 of 40
★ CSS ★ PMS

Factors considered while setting the advertising budget include

Question 23 of 40
★ CSS ★ PMS

Which of the following is true for advantages of the public relations?

Question 24 of 40
★ CSS ★ PMS

Match the following statements with suitable category of practices. List-I (Statements) List-II (Category of Practices) a. Avoid the phrase no comment because people think it means the organisation is trying to hide something. 1. Initial Crisis response best practices b. Be prepared to use a unique website or part of your current website to address crisis concerns. 2. Crisis media training best practices c. Be accurate by carefully checking all facts. 3. Attribution Theory based crisis communication best practices d. The compensation theory is used whenever victims suffer serious harm. 4. Crisis communication channel preparation best practices

Question 25 of 40
★ CSS ★ PMS

What does experience demonstrate about organisational leadership in absence of adequate internal and external communications?

Question 26 of 40
★ CSS ★ PMS

Which of the follwing is an example of mediated communication?

Question 27 of 40
★ CSS ★ PMS

What is the most important question of post crisis analysis?

Question 28 of 40
★ CSS ★ PMS

Facebook promoted LGBTQ Rights' is an example of what kind of importance of public relations?

Question 29 of 40
★ CSS ★ PMS

Match the following intents for members of PRSA code provisions of conduct with relevant guide lines. List-I (Internet) List-II (Guide lines) a. To earn trust and mutual respect with clients or employees. 1. Act in the best interests of the client or employer, even subordinating the member's personal interests. b. To improve, adapt and expand professional practices. 2. Accurately define what public relations activities can accomplish. c. To serve the public interest by providing the widest choice of practitioner, options. 3. Preserve intellectual property rights in the market place. d. To maintain the integrity of relationships with media, government officials and the public. 4. Be honest and accurate in all communications.

Question 30 of 40
★ CSS ★ PMS

What is considered essential to keep the reputation of the organisation intact?

Question 31 of 40
★ CSS ★ PMS

Facts related to public relations are given below 1. Internal relations 2. Customer relations 3. Concept of public relations 4. Internal coordination Which of the above given is/are types of public relations?

Question 32 of 40
★ CSS ★ PMS

Who in general will lead a crisis communication team?

Question 33 of 40
★ CSS ★ PMS

Which of the following is the permanent records for business?

Question 34 of 40
★ CSS ★ PMS

Managing Content of Corporate Websites' is the main task of

Question 35 of 40
★ CSS ★ PMS

The main tasks in the . . . . . . . . stage are the preparation of issue management plan and creation of communication response strategy

Question 36 of 40
★ CSS ★ PMS

Why couldn't the students be alerted of the Virginia Tech Campus catastrophe well in time?

Question 37 of 40
★ CSS ★ PMS

To make our communication effective, we should follow . . . . . . . . C's.

Question 38 of 40
★ CSS ★ PMS

Who established the Image Repair Theory (IRT) which is based on apologia studies?

Question 39 of 40
★ CSS ★ PMS

On which theory did Timothy Coombs started working in 1995 and which is originated from Attribution theory?

Question 40 of 40
★ CSS ★ PMS

Which model of crisis communication focuses on stake holders' emotional changes in times of crisis?

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💡 Examiner's Advisory for Mass Communication & Journalism

In competitive commission exams (FPSC, PPSC, KPPSC, SPSC, CSS, PMS), questions are frequently phrased with distractor options designed to catch rote learners. Whenever you answer an MCQ, read the Detailed Academic Explanation and Conceptual Anchor to understand why the remaining options are incorrect.

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