Public Relations And Corporate Communication — Part 2 MCQs with Explanations
Practice high-yield Mass Communication & Journalism MCQs on Public Relations And Corporate Communication — Part 2 with worked academic solutions for CSS, PMS, PPSC, FPSC.
Questions
40
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Exam-Level
Target Exams
CSS, PMS, PPSC...
Estimated Time
48 mins
Exam-Level CSS PMS PPSC FPSC
Verified for Commission Syllabus • Oct 14, 2026
40
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Question 1 of 40
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Which of these is a component of corporate communication?
Correct Answer: Option D — All of these
Detailed Academic Explanation:
All of these is the correct answer to “Which of these is a component of corporate communication”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 2 of 40
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Supporting marketing efforts related to product launch, special campaigns, brand awareness, image and positioning is part of
Correct Answer: Option C — marketing communications
Detailed Academic Explanation:
marketing communications is the correct answer to “Supporting marketing efforts related to product launch, special campaigns, brand awareness, image and positioning is part of”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 3 of 40
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Which of the following is not correct for guidelines of effective corporate communication?
Correct Answer: Option D — Frequent use of jargon and buzz words
Detailed Academic Explanation:
Frequent use of jargon and buzz words is the correct answer to “Which of the following is not correct for guidelines of effective corporate communication”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 4 of 40
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What are PR professionals often labelled as?
Correct Answer: Option A — Those controlled by the wishes of their employers or clients
Detailed Academic Explanation:
Those controlled by the wishes of their employers or clients is the correct answer to “What are PR professionals often labelled as”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 5 of 40
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According to Coombs and Holladay, which type of crisis is one in which external agent causes damage to the organisation?
Correct Answer: Option B — Product tampering/malevolence
Detailed Academic Explanation:
Product tampering/malevolence is the correct answer to “According to Coombs and Holladay, which type of crisis is one in which external agent causes damage to the organisation”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 6 of 40
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What, according to the critics of globalisation, is central to globalisation?
Correct Answer: Option C — American companies
Detailed Academic Explanation:
American companies is the correct answer to “What, according to the critics of globalisation, is central to globalisation”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 7 of 40
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What are crisis communication specialists expected to learn to avert any crisis situation?
Correct Answer: Option D — All of these
Detailed Academic Explanation:
All of these is the correct answer to “What are crisis communication specialists expected to learn to avert any crisis situation”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 8 of 40
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A few guidelines for a member of PRSA are given below 1. Preserve the integrity of the process of communication. 2. Preserve intellectual property rights in the market place. 3. Avoid deceptive practices. 4. Disclose financial interest in a client's organisation. Which of these guidelines is/are for PRSA code provisions of conduct i.e. Disclosure of information?
Correct Answer: Option C — 3 and 4
Detailed Academic Explanation:
3 and 4 is the correct answer to “A few guidelines for a member of PRSA are given below 1. Preserve the integrity of the process of communication. 2. Preserve intellectual property rights in the market place. 3. Avoid deceptive practices. 4. Disclose financial interest in a client's organisation. Which of these guidelines is/are for PRSA code provisions of conduct i.e. Disclosure of information”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 9 of 40
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What has very important role to play in the corporate world?
Correct Answer: Option A — Communication
Detailed Academic Explanation:
Communication is the correct answer to “What has very important role to play in the corporate world”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 10 of 40
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Match the following books with their authors: List-I (Books) List-II (Authors) a. Crystallising Public Opinion 1. Sandra Oliver b. The Power of Corporate Communication 2. Edward L Bernays c. Effective Public Relations 3. Scott M Cutlip d. Public Relations Strategy 4. Paul A Argenti
Correct Answer: Option C — a-2, b-4, c-3, d-1
Detailed Academic Explanation:
a-2, b-4, c-3, d-1 is the correct answer to “Match the following books with their authors: List-I (Books) List-II (Authors) a. Crystallising Public Opinion 1. Sandra Oliver b. The Power of Corporate Communication 2. Edward L Bernays c. Effective Public Relations 3. Scott M Cutlip d. Public Relations Strategy 4. Paul A Argenti”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 11 of 40
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How are management actions that put stake holders at risk and/or violate the law, termed as?
Correct Answer: Option D — Organisational misdeed
Detailed Academic Explanation:
Organisational misdeed is the correct answer to “How are management actions that put stake holders at risk and/or violate the law, termed as”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 12 of 40
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What plays a critical role in the crisis response by helping to develop the messages that are sent to public?
Correct Answer: Option B — Public relations
Detailed Academic Explanation:
Public relations is the correct answer to “What plays a critical role in the crisis response by helping to develop the messages that are sent to public”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 13 of 40
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Which of the four PR models set out below (Grunig and Hunt) is used most by practitioners?
Correct Answer: Option D — Press agentry
Detailed Academic Explanation:
Press agentry is the correct answer to “Which of the four PR models set out below (Grunig and Hunt) is used most by practitioners”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 14 of 40
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What is not an essential trait of an efficient spokesperson?
Correct Answer: Option D — Feature of being attractive and smart
Detailed Academic Explanation:
Feature of being attractive and smart is the correct answer to “What is not an essential trait of an efficient spokesperson”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 15 of 40
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The closed systems approach is reflected in public . . . . . . . . relations.
Correct Answer: Option B — reactive
Detailed Academic Explanation:
reactive is the correct answer to “The closed systems approach is reflected in public . . . . . . . . relations.”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 16 of 40
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Whose grasp of the interaction between ethics, issues management and far reaching effects of corporate policy made him one of the most successful practitioner?
Correct Answer: Option D — John W Hill
Detailed Academic Explanation:
John W Hill is the correct answer to “Whose grasp of the interaction between ethics, issues management and far reaching effects of corporate policy made him one of the most successful practitioner”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 17 of 40
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What is the fastest means of notification sytem in today's world?
Correct Answer: Option B — Social Media
Detailed Academic Explanation:
Social Media is the correct answer to “What is the fastest means of notification sytem in today's world”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 18 of 40
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People within a reference group who, because of their special skills, knowledge, presonality or other characteristics; exerts social influence on others are called as
Correct Answer: Option B — opinion leaders
Detailed Academic Explanation:
opinion leaders is the correct answer to “People within a reference group who, because of their special skills, knowledge, presonality or other characteristics; exerts social influence on others are called as”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 19 of 40
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The short-term, instrumental use of PR has been labelled
Correct Answer: Option A — Craft
Detailed Academic Explanation:
Craft is the correct answer to “The short-term, instrumental use of PR has been labelled”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 20 of 40
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. . . . . . . . is the basis of public relations, advocated by the English philosopher, Jeremy Bentham.
Correct Answer: Option C — Utilitarianism
Detailed Academic Explanation:
Utilitarianism is the correct answer to “. . . . . . . . is the basis of public relations, advocated by the English philosopher, Jeremy Bentham.”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 21 of 40
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What can have a negative effecton brand image?
Correct Answer: Option C — Crisis
Detailed Academic Explanation:
Crisis is the correct answer to “What can have a negative effecton brand image”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 22 of 40
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Which of foIlowing is/are one/some golden rules of PR crisis management?
Correct Answer: Option D — All of these
Detailed Academic Explanation:
All of these is the correct answer to “Which of foIlowing is/are one/some golden rules of PR crisis management”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 23 of 40
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Who is termed as the so called Father of Public Relations?
Correct Answer: Option C — Edward Bernays
Detailed Academic Explanation:
Edward Bernays is the correct answer to “Who is termed as the so called Father of Public Relations”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 24 of 40
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What should be avoided while presenting information in front of the media?
Correct Answer: Option D — Jargon and technical terms
Detailed Academic Explanation:
Jargon and technical terms is the correct answer to “What should be avoided while presenting information in front of the media”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 25 of 40
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Which communication is used for closer and internal communication?
Correct Answer: Option B — Oral
Detailed Academic Explanation:
Oral is the correct answer to “Which communication is used for closer and internal communication”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 26 of 40
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'Managing Print Media' is the main task of
Correct Answer: Option C — Company Spokesperson
Detailed Academic Explanation:
Company Spokesperson is the correct answer to “'Managing Print Media' is the main task of”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 27 of 40
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Which of the following is not true for threats related to crisis in an organisation?
Correct Answer: Option D — Loss of human resource
Detailed Academic Explanation:
Loss of human resource is the correct answer to “Which of the following is not true for threats related to crisis in an organisation”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 28 of 40
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Match the following key terms of functions of International Public Relations with their appropriate description. List-I (Key terms of functions of IPR) List-II (Description) a. Communications 1. It requires impeccable writing skills, cross-cultural knowledge and strong sense of company's mission and desired perception. b. Managing Media 2. He/She has the ability to tailor strong universal messages and specially cater to an international market's needs at the same time. c. Gather opinions 3. It is necessary for the specialist to conduct surveys and interpret data regarding the company. d. Events 4. International public relations specialist has to set-up and co-ordinate company programs.
Correct Answer: Option A — a-1, b-2, c-3, d-4
Detailed Academic Explanation:
a-1, b-2, c-3, d-4 is the correct answer to “Match the following key terms of functions of International Public Relations with their appropriate description. List-I (Key terms of functions of IPR) List-II (Description) a. Communications 1. It requires impeccable writing skills, cross-cultural knowledge and strong sense of company's mission and desired perception. b. Managing Media 2. He/She has the ability to tailor strong universal messages and specially cater to an international market's needs at the same time. c. Gather opinions 3. It is necessary for the specialist to conduct surveys and interpret data regarding the company. d. Events 4. International public relations specialist has to set-up and co-ordinate company programs.”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 29 of 40
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. . . . . . . . is the first crisis communications step, one can't take in advance.
Correct Answer: Option B — Assessing the crisis situation
Detailed Academic Explanation:
Assessing the crisis situation is the correct answer to “. . . . . . . . is the first crisis communications step, one can't take in advance.”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 30 of 40
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How can crisis management be defined?
Correct Answer: Option B — A set of factors designed to combat crisis and reduce the actual damages inflicted
Detailed Academic Explanation:
A set of factors designed to combat crisis and reduce the actual damages inflicted is the correct answer to “How can crisis management be defined”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 31 of 40
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What is considered to be the primary concern during a crisis?
Correct Answer: Option A — Public safety
Detailed Academic Explanation:
Public safety is the correct answer to “What is considered to be the primary concern during a crisis”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 32 of 40
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What does 'crisis communication' refer to?
Correct Answer: Option B — An initiative aimed at protecting the reputation of the organisation
Detailed Academic Explanation:
An initiative aimed at protecting the reputation of the organisation is the correct answer to “What does 'crisis communication' refer to”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 33 of 40
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Match the following terms or statements of crisis communications with their phases. List-I (Terms or Statements) List-II (Crisis phase) a. Make sure information is kept confidential 1. Pre-crisis phase b. Reputation repair and Behavioural intentions 2. Crisis response phase c. Be quick, accurate and consistent 3. Post crisis phase d. Crisis management plan 4. Crisis communication Process
Correct Answer: Option B — a-4, b-3, c-2, d-1
Detailed Academic Explanation:
a-4, b-3, c-2, d-1 is the correct answer to “Match the following terms or statements of crisis communications with their phases. List-I (Terms or Statements) List-II (Crisis phase) a. Make sure information is kept confidential 1. Pre-crisis phase b. Reputation repair and Behavioural intentions 2. Crisis response phase c. Be quick, accurate and consistent 3. Post crisis phase d. Crisis management plan 4. Crisis communication Process”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 34 of 40
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. . . . . . . . is absolutely essential pre-crisis requirement to be established to allow one to reach one's stake holders rapidly using multiple modalities.
Correct Answer: Option C — Notification system
Detailed Academic Explanation:
Notification system is the correct answer to “. . . . . . . . is absolutely essential pre-crisis requirement to be established to allow one to reach one's stake holders rapidly using multiple modalities.”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 35 of 40
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. . . . . . . . is a theory assessed by Gregory Ulmer, Timothy Sellnon and Matthew Seeger as a framework that emphasises learning from the crisis and ethical communication.
Correct Answer: Option B — Discourse of Renewal Theory
Detailed Academic Explanation:
Discourse of Renewal Theory is the correct answer to “. . . . . . . . is a theory assessed by Gregory Ulmer, Timothy Sellnon and Matthew Seeger as a framework that emphasises learning from the crisis and ethical communication.”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 36 of 40
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Compared to other marketing communications tools, PR is the
Correct Answer: Option A — best for generating trust and confidence
Detailed Academic Explanation:
best for generating trust and confidence is the correct answer to “Compared to other marketing communications tools, PR is the”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 37 of 40
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Corporate communication functions include
Correct Answer: Option D — all of these
Detailed Academic Explanation:
all of these is the correct answer to “Corporate communication functions include”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 38 of 40
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Who remarked that communication works as a lubricant to increase the efficiency of management?
Correct Answer: Option A — George Terry
Detailed Academic Explanation:
George Terry is the correct answer to “Who remarked that communication works as a lubricant to increase the efficiency of management”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 39 of 40
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Match the following guidelines with appropriate PRSA code provisions of conduct. List-I (Guidelines) List-II (PRSA code Provisions of Conduct) a. Reveal the sponsors for causes and interests represented 1. Conflicts of interest b. Protect privileged, confidential or insider information gained from a client or organisation. 2. Disclorure of information c. Encourage clients and customers to determine if a conflict exists after notifying all affected parties. 3. Enhancing the profession d. Decline representation of clients and organisations that urge or require actions contrary to this code. 4. Safeguarding confidence
Correct Answer: Option D — a-3, b-1, c-4, d-2
Detailed Academic Explanation:
a-3, b-1, c-4, d-2 is the correct answer to “Match the following guidelines with appropriate PRSA code provisions of conduct. List-I (Guidelines) List-II (PRSA code Provisions of Conduct) a. Reveal the sponsors for causes and interests represented 1. Conflicts of interest b. Protect privileged, confidential or insider information gained from a client or organisation. 2. Disclorure of information c. Encourage clients and customers to determine if a conflict exists after notifying all affected parties. 3. Enhancing the profession d. Decline representation of clients and organisations that urge or require actions contrary to this code. 4. Safeguarding confidence”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
Question 40 of 40
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Who, in 1990, argued that there is no such thing as international public relations?
Correct Answer: Option C — Angell
Detailed Academic Explanation:
Angell is the correct answer to “Who, in 1990, argued that there is no such thing as international public relations”. This question is standard in competitive examination syllabi for Public Relations And Corporate Communication.
💡Key Conceptual Anchor:Public Relations And Corporate Communication
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💡Examiner's Advisory for Mass Communication & Journalism
In competitive commission exams (FPSC, PPSC, KPPSC, SPSC, CSS, PMS), questions are frequently phrased with distractor options designed to catch rote learners. Whenever you answer an MCQ, read the Detailed Academic Explanation and Conceptual Anchor to understand why the remaining options are incorrect.